Glossary

3D content: holograms, photos, documents that are shared in a RemoteSpark session.

Administrator: the person responsible for the adding and managing users in the Organization using the RemoteSpark Admin Tool, and who can manage the Organization Gallery for that group.

Bounding box: the adjustment tool that can be toggled to allow the HoloLens user to manipulate (rotate and scale) holograms in RemoteSpark.

Call Settings: settings that allow the HoloLens user to set the audio/video connection speeds.

Expert: the user on the receiving end (PC) of RemoteSpark video calls from the HoloLens.

Hologram: a 3D file prepared for RemoteSpark. RemoteSpark accepts zipped glTF 2.0 files, or .kspark files (only currently available from Kognitiv Spark).

Immersive View/Holographic ViewWhen a HoloLens user has entered the 3D state of RemoteSpark, either by video call or from Viewing a past session or Gallery item, where holograms and other 3D content is now viewable. This is achieved when a video call has connected or the user is viewing a single hologram or viewing a past session.

Low bandwidth mode: RemoteSpark allows the HoloLens to initiate a video call with audio/video streaming at 256 kbps or 128 kbps. This must be selected when they initiate the video call, and cannot be done when using the Quick Call button.

Microsoft Account Service: used to validate users in RemoteSpark with their Microsoft Account (Outlook/Hotmail or Office 365) without the need to create a RemoteSpark Account.

Multi-Step Animation: a hologram with a step-by-step animation. This allows the user to play through a procedure in sequential order without having to see the full procedure play through. The animation, including the steps, are set as the file is exported by the creator of the 3D file and are part of the glTF (or .kspark) file.

Network Test Tool: diagnostic tool within RemoteSpark that allows users to test if they have proper audio/video permissions enabled on their device, and they can connect to the STUN/TURN servers for video streaming and can hit the file storage locations on the RemoteSpark Server.

On-premise: RemoteSpark Server backend is hosted on a client’s server, without touching the Azure public cloud.

Organization: in RemoteSpark, Organizations can be used to group users from a. These users have access to an Organizational Gallery and can access them when in a RemoteSpark Session with other users from the Organization.

Organization Gallery: A Gallery of holograms that’s accessible only by members of an Organization. Holograms can only be added to this Gallery by an Administrator and can only be added to video calls if each user in the call is part of the Organization.

Personal Gallery: hologram storage that’s attached to your user account and stored on the RemoteSpark SErver. Can be used to share holograms from RemoteSpark Expert within a video call, or viewed as single holograms on RemoteSpark for HoloLens.

Placement box: when a hologram is downloaded to the HoloLens call, the placement box contains the hologram. It’s locked the user’s gazed and allows the user to place the hologram anywhere in their environment with an air-tap.

Quick call:  The Quick Call button allows a HoloLens user to quickly initiate a call with an Expert, with fewer steps. The call begins with Recommended Settings (1 mpbs).

Remote Ink: in a RemoteSpark Session, the Expert can draw on the video feed and the Remote Ink will be shown in the HoloLens’ environment approximately where it was drawn.

RemoteSpark Account: an account for RemoteSpark that’s created solely for use with the platform. The Microsoft Account Service is the alternative that allows users to sign-in and validate their account through Microsoft.

RemoteSpark Admin Tool: standalone application that allows Administrators to create and manage their Organization’s RemoteSpark user accounts and create a shared Organization Gallery for their users.

RemoteSpark EnterpriseThe paid version of RemoteSpark for HoloLens.

RemoteSpark ExpertThe PC version of RemoteSpark. RemoteSpark Expert is always free since the application is licensed by HoloLens device only.

RemoteSpark Mobile Server:  the backend for RemoteSpark (video/audio streaming, file storage, etc.) that runs on a Windows 10 device.

RemoteSpark Session: a RemoteSpark video call. Sessions that include 3D content are stored on the RemoteSpark Server in a session file that’s accessible to both participants of the call after it’s completed. This can be resumed or viewed on the HoloLens, or the objects can be saved to the user’s device.

RemoteSpark Server: the backend for RemoteSpark (video/audio streaming, file storage, etc.) that runs in Microsoft Azure, and can also run on a Windows Server 2016/2019 device.

RemoteSpark Trial: The free license version of RemoteSpark for HoloLens.

Resume Session: after a RemoteSpark session is complete, the HoloLens user can re-connect to the same Expert later by selecting the same session file and resuming the session. This will load all the same 3D content as the call connects.

Session file: Once complete, all video calls that include 3D content are logged in a session file that stores all session items (images, holograms, documents) in the RemoteSpark cloud.

Sideloading: the process of deploying an application to Windows 10 device (including HoloLens) without the Microsoft Store.

These are shared files that can be viewed by either you or the contact you completed a holographic video call with and can be added to Sessions for easy access later on.

Standard Gallery: a pre-loaded Gallery of holograms that all users, regardless of license type, can access in a RemoteSpark session.

Starred Sessions: allows users to add an important RemoteSpark Session to a repository that’s tied to their user account. These sessions can be viewed by the HoloLens to use and interact with the same 3D content from this previous video call, without the need to resume and reconnect with the Expert.

View Session: HoloLens users of RemoteSpark can access all the 3D content (holograms, documents, photos) that was shared in a past session by adding the it to Starred Sessions, then selecting the View option. This does not require a video connection to the Expert but will let the HoloLens user see and interact with all the same content from that previous session.

Voice Commands: various speech inputs the HoloLens user can use in a RemoteSpark Session.

Voice Notification: notification message that is heard by the user on the HoloLens in a RemoteSpark Session for certain events (such as when an Expert disconnects from the call).