RemoteSpark Web Client (preview)

How to use the RemoteSpark web client

Disclaimer

RemoteSpark's web client is currently in development preview and does not have the full functionality found in RemoteSpark's desktop application. For an optimal experience please consider using the desktop application.

Overview of RemoteSpark web client

RemoteSpark’s web client allows users to run the expert end of RemoteSpark through their device’s web browser.

Browser support

For the best possible experience with the RemoteSpark Web Client, it is recommended that you use the latest possible version of any of the following browsers:

  • Android: Google Chrome
  • MacOS: Google Chrome or Safari
  • Windows: Google Chrome or Microsoft Edge

The majority of key features are available on those browsers. Please note that the web client does not have video capabilities on iOS devices.

Regional limitations

Currently, RemoteSpark web client is not supported in the following regions:

  • China
  • Russia
  • Iran

Using the RemoteSpark Web Client

The URL to launch the web client (preview) is: https://webclient1990.kognitivspark.net/

The web client does require our Network and Firewall Rules to be in place on the expert's network.

From the web client interface, most features are usable except for the following:

Note: there may be limitations to ink annotating on photos on some Android devices.

Certain screen resolutions may also make it difficult to view the thumbnails of items added into the session.