Sharing content in a video call

How to share photos, documents, and 3D holographic models from expert to a remote worker in a RemoteSpark video call

 

In this article:

Photo capture and annotation
3D model sharing
Document sharing
Live ink annotations

 

Photo capture and annotation

  1. Click Take Photo
    • The photo capture function can also be triggered by voice command on the HoloLens

      take photo 2
  2. To annotate the image, click anywhere (with mouse-click, or stylus/finger touch on a touchscreen) on the remote image screen.Image ink 2
    • To erase all annotations, click ‘Clear Ink’

      clear ink 3
  3. To return to the video feed, click Video
    • video button 2
  4. To edit the ink annotations or save an image after you return to the video feed, click the image’s thumbnail.

Image thumbnail 2

 

To save the image to your PC, click Save

    • Keep in mind all items are stored in session files so you can also access them at the end of a call
      save 4

Note: all images, along with other 3D assets, are stored in a session file on the RemoteSpark Server where they can be accessed and saved to your device at any time.

3D model sharing

Tip: to learn about the 3D file formats that are accepted in RemoteSpark, please see here.


    Drag and drop 3D model files

    1. Find and select the model file you want to share.
    2. Click and drag the file to the item portal in the RemoteSpark call window.
    3. Drop the file when Upload Hologram is shown on the file icon.
      • Drag file 2
    4. The 3D model will then upload to the RemoteSparkServer and proceed to download to the HoloLens. 

    Upload 3D model file

    1. Click Files.
    2. Click Upload.
      • file upload
    3. Find and select the model file you want to share.
    4. Click Open.
    5. The 3D model will then upload to the RemoteSpark Server and proceed to download to the HoloLens. 

    Share a 3D model from your Gallery

    Note: to learn how to add a file to your Personal Gallery in advance of a video call, see here.

    1. Click Files.
    2. Click Gallery.
      • gallery upload
    3. Select from the dropdown which Gallery to use: Standard, Personal or Organization.
    4. Click on the item you wish to share from the Gallery.
    5. The hologram will then proceed to download to the HoloLens.

     

    Share documents

    Note: RemoteSpark supports the following document file extensions: .pdf, .doc, .docx, .xsl, .xslx, .ppt, .pptx.

    Only the first 8 pages of a document are rendered in RemoteSpark, and documents cannot be edited or altered once they are added to a video call.

    Tip: Depending on network speeds (which can affect file upload and transfer) you may wish to limit the file size that is shared.

    Drag and Drop files

    1. Find and select the document you want to share.
    2. Drag the file to the item portal in the RemoteSpark call window.
    3. Drop the file when Upload File(s) is shown on the file icon.
      • Drag file 2
    4. The document will then upload to the RemoteSpark Server and proceed to download to the HoloLens. 

    Upload document

    1. Click Files.
    2. Click Upload.
      • file upload
    3. Find and select the file you want to share.

    4. Click Open.

    5. The file will then upload to the RemoteSpark Server and proceed to download to the HoloLens. 

    Share a document from your Gallery

    Note: to learn how to add a file to your Gallery in advance of a video call, see here.

    1. Click Files.
    2. Click Gallery.
      • gallery upload
    3. Select from the dropdown which Gallery to use: Personal or Organization.
    4. Click on the item you wish to share from the Gallery.
    5. The hologram will then proceed to download to the HoloLens.

     

    Live ink annotations

    In a video call, Remote Ink allows an expert user to add holographic ink from their screen to the remote worker’s field of view.

    Note: Remote Ink can provide a short ink highlight for the remote worker, but for more detailed and accurate highlighting try doing a photo capture and ink annotation

    Remote Ink fades within 15 seconds.

    1. Click and draw (using touch, stylus, or mouse click) in the live video portal where you wish to add instructions or highlight something.
    2. The live video feed will pause while you draw.
    3. Remote Ink will fade out of view within seconds.

    drawing ink

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