Why am I getting a camera/microphone permission error in RemoteSpark on my device?

Modified on Fri, 03 Jun 2022 at 09:44 AM

When you launch RemoteSpark for the first time, you’ll be prompted to allow the application to access your webcam and microphone. If you deny either one of the permissions, you will likely receive an error when starting a video call.


Tip: device requirements for RemoteSpark can be found here.


If you see a permissions error when starting a video call, you’ll need to change your device’s privacy permissions for RemoteSpark.


  1. Open your device’s Settings.

  2. Select Privacy.
  3. Select Microphone (or Camera) from the sidebar.


  4. Make sure Let Apps Use Microphone (Or Camera) is set to On.


  5. Locate RemoteSpark from the list of apps.

  6. Ensure it’s set to On.

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