Devices, licensing and network requirements for RemoteSpark
|In this article|
Device options and requirements for RemoteSpark remote user
Microsoft HoloLens or HoloLens 2
Windows 10 version 1709 (build 16299) or later
Device options and requirements for RemoteSpark Expert user
Windows 10 PC
|Windows 10 version 1709 (build 16299) or later||An active webcam and microphone are required|
Licensing and product requirements per role
|RemoteSpark Expert user (PC)||
|RemoteSpark remote user (HoloLens)||
* All users of RemoteSpark on a Windows 10 PC have an Expert license by default and can support RemoteSpark video calls with remote users (RemoteSpark on HoloLens). There is no need to purchase or upgrade the license.
** The Microsoft Store is the preferred way for RemoteSpark users to install and receive ongoing updates to the application. Alternative installation options are available in some cases, please contact Kognitiv Spark Support for further information.
*** By default, all HoloLens users of RemoteSpark have a Trial license with limited features (maximum 4-minute video calls, etc.). For full-feature trial options, please see here for further information.
The recommended minimum bandwidth requirement is at least 256 kbps.
Video calls may be possible with upload or download speeds below 256 kbps, but you may experience feature degradation.
Where possible, when using RemoteSpark in low bandwidth environments, make sure to initiate RemoteSpark video calls with a low-bandwidth mode.
See network firewall rules to learn more about network configuration required for RemoteSpark.