How to upgrade a HoloLens License to the Enterprise version
Note: You must have a prior agreement with Kognitiv Spark to acquire an Enterprise License for RemoteSpark. Please contact our sales team for information on purchasing an Enterprise License.
If you have received a license PIN from Kognitiv Spark, upon launching RemoteSpark for the first time on your HoloLens (and until you bypass the initial splash screen) you will see a PIN input area at the bottom of the screen.
- Launch RemoteSpark on your HoloLens.
- From the initial screen, input the PIN given to you by Kognitiv Spark into the License PIN
- Select Send Code.
You’ll then be taken to the login screen and can use all the features of your RemoteSpark Enterprise license.
Note: the same PIN can be used for every HoloLens in your organization’s allotment of Enterprise licenses.
Note: Each PIN expires 2 weeks after it was generated. If you PIN expires, please contact Kognitiv Spark support to generate a new one.
Option 2 - License Upgrade from the Settings page
If you pass through the trial screen, you can view your Device ID from the Settings Page (prior to logging in)
- Select Settings.
- Copy the first 5 characters of the Device ID
- OR the full Device Name
- Email the Device ID characters or Device Name to our support team.
For a full overview of RemoteSpark's features, please visit our website.