What is Dark Zone Resiliency Protocol (DZRP)?

Introduced in RemoteSpark version 1.9.90, the Dark Zone Resiliency Protocol (DZRP) is a reimagining of a traditional auto-reconnect function designed specifically for use in industrial / remote environments with low to no internet connectivity.

What happens when I lose internet during a call?

When customers are using RemoteSpark, they may need to jump from network to network during one call. Many industrial settings have dark zones in which Wi-Fi signal doesn’t reach due to obstructing equipment, barriers, or range issues.

DZRP is an auto-reconnection protocol created to match the needs of the industrial worker.

With this feature, a dropped call will try to reconnect indefinitely.

Example: RemoteSpark user on the HoloLens could go behind a piece of equipment which suspends the call due to lack of signal. The software on the expert’s computer and worker’s HoloLens will wait for the two sides to gain connectivity and re-establish the call. This can happen over and over again as they go in and out of range or jump from network to network.