TABLE OF CONTENTS
- Device options and requirements for RemoteSpark HoloLens app
- Device options and requirements for RemoteSpark PC app
- Licensing and product requirements per role
- Network requirements
Device options and requirements for RemoteSpark Mixed Reality app
| Device | OS Requirements | Details |
| Microsoft HoloLens 2 | Windows 10 version 1709 (build 16299) or later | https://www.microsoft.com/store/apps/9N35JBGXXHZ3 |
Device options and requirements for RemoteSpark Expert app
| Device | OS Requirements | Details |
Windows 10/11 PC/tablet | Windows 10 version 1709 (build 16299) or later | https://www.microsoft.com/store/apps/9N70NMJZ83X9 |
Device options and Browser requirements for RemoteSpark Web app
| Device | OS Requirements | Details |
Windows or Apple Laptop or Android tablet | Google Chrome, Microsoft Edge, Firefox, Safari. | Link: https://webclient.kognitivspark.net/ |
| PC (Expert) | HoloLens (Remote User) |
No license requirement *Unlimited free users | Licensed per device *Unlimited free users |
* All RemoteSpark users are unlimited and free to use.
** The Microsoft Store is the preferred way for RemoteSpark users to install and receive ongoing updates to the application for the PC and HoloLens apps. Alternative installation options are available in some cases, please contact Kognitiv Spark support for further information.
Network requirements
The recommended minimum bandwidth requirement is at least 128kbps.
Video calls may be possible with upload or download speeds below 128kbps, but you may experience feature degradation.
Where possible, when using RemoteSpark in low bandwidth environments, make sure to initiate RemoteSpark video calls with a low-bandwidth mode.
See network firewall rules to learn more about network configuration required for RemoteSpark.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article