Device options and requirements
| Device | OS Requirements | Details |
| Microsoft HoloLens 2 | Windows 10 version 1709 (build 16299) or later | https://www.microsoft.com/store/apps/9N35JBGXXHZ3 |
Windows 10/11 PC/tablet | Windows 10 version 1709 (build 16299) or later | https://www.microsoft.com/store/apps/9N70NMJZ83X9 |
Windows or Apple Laptop or Android tablet | Google Chrome, Microsoft Edge, Firefox, Safari. | https://webclient.kognitivspark.net/ |
Licensing and product requirements per role
| PC (Expert) | HoloLens (Remote User) |
No license requirement *Unlimited free users | Licensed per device *Unlimited free users |
RemoteSpark users are unlimited and free to use.
The Microsoft Store is the preferred way for RemoteSpark users to install and receive ongoing updates to the application for the PC and HoloLens apps. Alternative installation options are available in some cases, please contact Kognitiv Spark support for further information.
Contact Kognitiv Spark Customer Care
Network requirements
The recommended minimum bandwidth requirement is at least 128kbps.
Video calls may be possible with upload or download speeds below 128kbps, but you may experience feature degradation.
Where possible, when using RemoteSpark in low bandwidth environments, make sure to initiate RemoteSpark video calls with a low-bandwidth mode.
More information on network configuration required for RemoteSpark
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