FAQ (13)

I received an Instant Assist call and now have an account that I would like to log into. How do I do that?

Modified on Fri, 3 Jun, 2022 at 1:35 PM
How do I share RemoteSpark's audio during a screenshare on a Microsoft Teams call?

Modified on Fri, 3 Jun, 2022 at 1:25 PM
How do I enable Moving Platform Mode?

Modified on Tue, 7 Jun, 2022 at 12:01 PM
How do I enter a no bandwidth session?

Modified on Fri, 3 Jun, 2022 at 12:25 PM
What’s the difference between H264 and VP8?

Modified on Fri, 3 Jun, 2022 at 12:15 PM
How do I add more than one expert to my call?

Modified on Fri, 3 Jun, 2022 at 11:53 AM
How do I obtain my 'verbose logs'?

Modified on Fri, 3 Jun, 2022 at 11:43 AM
Why is my call failing at "webcam and mic initialized"?

Modified on Fri, 3 Jun, 2022 at 11:38 AM
How do I check what endpoint I'm using?

Modified on Fri, 3 Jun, 2022 at 11:26 AM
How do I find my device's software version number?

Modified on Tue, 2 Apr at 4:16 PM