How do I obtain my 'verbose logs'?

Modified on Fri, 03 Jun 2022 at 11:43 AM

In the event that you need to retrieve your Verbose Logs from your RemoteSpark application on your PC, please follow these steps.


Step 1

Click the Settings icon at the bottom right of the login window.



Step 2

Turn on Verbose Log (Preview) in the app then Save.



Step 3

Repeat the steps necessary to re-create your error.


Step 4

Open File Explorer on your PC and navigate to:


C:\Users\YOURUSER\AppData\Local\Packages\KognitivSpark.RemoteSparkClient_###\LocalState\Logs


Send the following files to your KognitivSpark representative:


  • RemoteSpark.txt

  • \Verbose\####.txt

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